Unlock the value of your customer data
Spike delivers light bulb moments that generate more bookings and loyal customers who recommend you.
Over the last 10 years, Spike has worked with…
Spike’s data-driven and AI-powered approach is proven to grow travel businesses
Smart Data | Smart Technology | Smart Activation
DNA
Deep dive booking data analysis and research to understand your customers’ profile, their booking behaviour and potential value to the business. And how to find more great customers.
VOC
Voice of Customer feedback solution that improves your customer experience, product delivery, repeat bookings and customer advocacy.
HUB
Intelligent customer insight platform that drives our unique travel segmentation and AI that laser targets your sales and marketing activity.